Section 01
Why we verify
Verification protects you and every other player. It lets us:
- Keep the platform for adults aged 18 and over.
- Make sure the person withdrawing money is the person who deposited it.
- Stop duplicate accounts, so each person holds one ID.
- Prevent fraud and money laundering.
Section 02
What we check
Your name
So your ID and your payout account match.
Your mobile number
So we can reach you and send your login.
Your age
You must be 18 or over to hold an ID.
When you withdraw, we also check that the bank or UPI account is in your own name. Your account manager tells you on WhatsApp if anything else is needed to complete verification.
Section 03
When verification happens
| When | What happens |
|---|---|
| You ask for an ID | We check your name, mobile number and age. |
| Before your first withdrawal | Your account is verified. |
| Every withdrawal | We pay only into an account in your name. |
| High-value transactions | We monitor them to meet anti-money laundering standards. |
Section 04
Payouts in your name
Deposits and withdrawals must go through a bank or UPI account in your own name. We pay withdrawals and refunds only into a verified account that matches your ID.
Using someone else's account to move money breaks our rules, even if it belongs to a friend or family member.
Section 05
How we protect your details
Your verification details are encrypted, never sold, and used only to run your account. Only the account managers and staff who need them can see them, and conversations happen on WhatsApp, which encrypts messages end to end.
We never ask for your UPI PIN, banking PIN, one-time passwords or account password. Verification never needs them.
Read our privacy policy for how long we keep your data and your rights under India's DPDP Act.
Section 06
Reviews and appeals
We monitor high-value transactions to meet anti-money laundering standards. If something looks wrong, a person reviews it before we take any action.
If you disagree with a verification decision, write to support within 30 days. The compliance team reviews it and replies with the outcome. See how appeals work.
Section 07
Updates to this policy
We review this policy at least once a year, and straight away after any material change in the law or in how we run the platform. The date at the top of the page shows the last review.