Support open 24/7
Talk to a real person.
The quickest way to reach King Exchange is WhatsApp on +91 91425 75823. A person answers 24/7, in English or Hindi. You can call the same number, or use the form below to write your message first.
Reach us
- Hours
- 24/7
- Languages
- EN · HI
- Replies
- A person
Official profiles
In short
- WhatsApp is the quickest way to reach support, and a person answers 24/7.
- You can also call the same number.
- Support works in English and Hindi.
- Send your username and a short description of the problem. Never send your password, OTP or UPI PIN.
Write to us
Tell us what you need
Pick a topic and the form lists the details the team needs. Press send and WhatsApp opens with your message written, so you only have to tap send.
Help topics
What can King Exchange support help with?
Support helps with new IDs, deposits, withdrawals, login problems and more, on WhatsApp around the clock. For a missing deposit, send your username, the amount, the UTR and a screenshot. For a withdrawal, send your username, the amount and the time you asked. Each topic also has a full guide.
A new ID
Tell us your name and confirm you're 18 or over. Your login details arrive in the same chat once you deposit ₹100 or more.
Send Your name · That you're 18 or over
Deposits
Get fresh payment details in your chat before each deposit. If one doesn't show up, send the UTR and a screenshot.
Send Username · Amount · UTR number · Payment screenshot
Withdrawals
Payouts only go to a bank or UPI account in your own name. Send your username and the amount and the team will check it.
Send Username · Amount · Time you asked · Last 4 digits of the payout account
Login problems
Check Caps Lock and type your password by hand first. Support can reset it once they've confirmed the account is yours.
Send Username, if you know it · Registered phone number · Screenshot of the error
Bonus questions
Say which deposit the bonus was for. The team checks it against the deposit and adds anything that's missing.
Send Username · Deposit amount · UTR number · First deposit or refill
Blocked account
Message from your registered phone number. The team tells you why the account is blocked and what happens next.
Send Username · Registered phone number · Screenshot of what you see
Bet disputes
Raise a settlement query within 7 days. A person checks it against the official result and the betting rules.
Send Username · Match and market · Stake and odds · Time you placed the bet
Timings
How long do things take?
A person replies on WhatsApp 24/7. Withdrawals are usually processed in 2 to 5 minutes before your bank delivers them, and the finance team starts checking a missing deposit within 2 hours. You have 7 days to raise a bet settlement query and 30 days to appeal any decision.
- Support hours
- 24/7
- A person replies, day or night.
- Withdrawals
- 2 to 5 min
- Usual processing time, then your bank delivers it.
- Missing deposit
- Within 2 hrs
- When the finance team starts its manual check.
- Bet disputes
- 7 days
- Time you have to raise a settlement query.
- Appeals
- 30 days
- Time you have to appeal any decision.
Complaints
What if I'm not happy with the answer?
Ask the support team in your WhatsApp chat to explain the decision first, since most problems are fixed there. If you still disagree, you have 30 days to appeal: write to support, say which decision you're appealing and why, and the compliance team looks at the case again and sends you the outcome.
- 1
Ask support first
Most problems are fixed in your WhatsApp chat. Ask the team to explain any decision you don't understand.
- 2
Appeal within 30 days
Write to support, say which decision you're appealing and why.
- 3
Compliance reviews it
The compliance team looks at the case again and sends you the outcome.
Stay safe
Watch out for fake accounts
People copy our name and logo to trick players. King Exchange support only uses +91 91425 75823 and the profiles listed on this page. Save the number to your contacts, and treat any chat you didn't start with suspicion.
How to spot a fake numberReal support never asks for
- Your password
- One-time codes (OTPs)
- Your UPI PIN or bank password
- A fee to release money or unblock an account
If betting stops being fun
Ask support to set a deposit limit, pause your account or close it. For free, confidential help, call Tele-MANAS on 14416.
Contact
Contacting King Exchange: your questions
Short answers on reaching support, reply times, languages and how to tell real support from a fake.
6 questions
Message the official WhatsApp number on this page, call the same number, or fill in the form, which opens WhatsApp with your message ready to send. Support is open 24 hours a day.
More help
Answers without waiting
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Someone is here to help.
Message or call +91 91425 75823, day or night, in English or Hindi. 18+ only.