King Exchange FAQ

One login and one rupee balance for cricket, other sports and live casino games. You sign up through WhatsApp, and the same team handles your deposits, withdrawals and password resets.

Yes. Betting is regulated state by state, and the Promotion and Regulation of Online Gaming Act, 2025 restricts online money games across India. The legal page explains the position in more detail.

Moon Technologies B.V. (registration 152185), under licence OGL/2023/111/0069 from the Curaçao Gaming Control Board.

Yes. You must be 18 or over. The age is checked on every new ID.

Only through the official WhatsApp number linked from this site. Choose King Exchange, deposit ₹100 or more, and your login details usually arrive within two minutes. Ignore anyone who messages you first offering an ID.

Before your first withdrawal, not when you sign up. You give your name and mobile number to get an ID, and the one-time check confirms the person withdrawing is the person who deposited.

No. Each person may hold one verified ID in their own name, so ask support to recover the one you have. A second account is treated as a duplicate and suspended.

Message support on WhatsApp and ask them to close it. If you want a break rather than a full closure, you can self-exclude for a set period instead.

Message the official WhatsApp number from your registered phone. Once support confirms the account is yours, they send a temporary password. Change it the first time you log in.

It was sent in the WhatsApp chat where your ID was created, so search that chat for "username" or "ID". If it's not there, ask support from your registered number.

Usually it's a security lock after several wrong passwords. Other reasons are a verification check, a duplicate ID or a fair play review. A person reviews each case, and you can appeal within 30 days.

No. King Exchange support never asks for your password, OTP, UPI PIN or bank password. Anyone who does is not genuine.

Yes. Football, tennis, kabaddi, horse racing and esports are listed alongside cricket, plus casino and card games such as Teen Patti and Andar Bahar, all from one balance.

Match odds, session, fancy and toss markets on the IPL, Tests, ODIs, T20Is, the Big Bash and The Hundred.

The market name, your stake, the odds and, for a lay bet, your liability. Once a bet is confirmed it stands and can't be cancelled.

On the official result declared by the event's governing body, including DLS in cricket. If a match is abandoned with no result, match odds bets are void.

Message your account manager within 7 days of settlement with the match, market, stake, odds and time. If you disagree with the answer, you can appeal within 30 days.

Yes. Deposits start at ₹100, with no charges from King Exchange. Your bank or payment app may charge its own fees.

UPI apps such as Google Pay, PhonePe and Paytm, bank transfer, net banking and USDT. Balances are in Indian rupees.

Yes. Requests are processed at any hour, usually within 2 to 5 minutes. NEFT transfers and bank holidays can delay when your bank credits the money, so UPI or IMPS is quicker.

Yes, to another bank or UPI account in your own name. Send the new details to support. An account in a different name won't be paid.

Don't pay again. Copy the UTR from your payment app and send it with a screenshot to the official WhatsApp number. The finance team starts checking within 2 hours.

It goes back to your balance, as long as the withdrawal hadn't been processed yet. Ask your account manager on WhatsApp to cancel it.

New players get 10% extra on their first deposit, so ₹1,000 earns ₹100. Later deposits get a 3% refill bonus. The terms are given to you before you pay.

Check the deposit itself is in your balance, then send support your username, the deposit amount and its UTR, and ask them to add the bonus.

Your connection is encrypted with 256-bit SSL, your data is never sold, and only the staff handling your account can see your details.

Your username, the mobile number on your ID and a screenshot of the problem, on the official WhatsApp number linked from this site. Support is open 24 hours a day.

No. Only use the WhatsApp number linked from this site. Be wary of anyone who messages you first, asks for a fee to release money, or asks for your OTP or UPI PIN.

You can set a deposit limit, take a short break, or self-exclude for a set period or permanently. Ask WhatsApp support to set any of them up.

Talk to our support team, or call Tele-MANAS on 14416, a free and confidential helpline.